Refund & Cancellation Policy
Creator Gap Pro is a monthly subscription you can cancel at any time. This page explains exactly what happens when you cancel and when we refund.
Last updated 22 August 2026
Cancelling
You can cancel Pro whenever you like, from the customer portal linked on the pricing page. Cancellation takes effect at the end of the billing period you have already paid for — you keep Pro until then, and you are not billed again. No reason is required and there is no cancellation fee.
14-day refund on your first payment
If Creator Gap Pro isn't right for you, email us within 14 days of your first payment and we will refund it in full. You don't need to justify the request. Refunds are returned to the original payment method, normally within 5–10 business days depending on your bank.
Renewals
Renewal payments are generally not refundable, because you have had access to Pro for that period. Two exceptions, and we apply them readily: if you were charged after cancelling, or if a fault on our side meant Pro didn't work for a material part of the period, we refund that payment.
Duplicate and unrecognised charges
If you were charged twice for the same period, tell us and we will refund the duplicate immediately. If you see a charge you don't recognise, please contact us before opening a dispute with your bank — we can usually identify and resolve it the same day.
Free plan
The free plan requires no payment and no card, so there is nothing to cancel or refund. You can stop using Creator Gap at any time.
How to reach us
Email support@creatorgap.in from the address on your account and include the date of the payment. We aim to reply within two business days.